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Goldcar car hire

Posted: Mon Jun 20, 2022 12:50pm
2 replies19 views3 members subscribed
Jimmy 15

Posts: 1

Joined: 19 Feb 2022

Hi Alex,

We recently hired a car from Goldcar based in Jerez  airport. Having paid for the hire of a Fiat 500 for 7 days online including extra for insurance we thought it was just a case of picking up key and away to go.

No such luck. At the Goldcar desk  we were told we had to pay 84 euros as a deposit for a full tank of fuel.  All we had to do was sign a document in Spanish to this effect. 

On returning to UK we find out this document has nothing to do with fuel but is in fact additional insurance at a cost of 220 euros with no return.

I would like to know if other people have been duped in the same way.

This experience has put me off travelling to Spain ever again.

Alan

Mila

Posted: Mon Jun 20, 2022 5:08pm

Posts: 29

7 helpful points

Joined: 15 Jul 2018

Posted: Mon Jun 20, 2022 5:08pm

I would suggest, unfortunately there are rogue people/businesses everywhere, it is not confined to Spain.

Do not let this incident sway your view of a whole country.

We have had cause to rent a car on two occasions during the past eighteen months. For both (Enterprise) we made the arrangements from Canada to pick up the car at Madrid Airport and drop off at their Cadiz location. Both rentals went without incident or unexpected charges, fuel had just to be left where it had been showing on the gauge when the car was collected in Madrid.

Best of luck with your future visits/stays.

Mike.

Chris33

Posted: Tue Jun 21, 2022 10:07am

Posts: 11

2 helpful points

Joined: 1 Jan 2021

Posted: Tue Jun 21, 2022 10:07am

Hi , we have always hired from Goldcar. It's not just that company, my brother has just come to see us in Chiclana and had the same issue.  When booking a car just pay basic amount  on line, when you get to the desk you get offers sometimes  free second driver, upgrade or even full insurance at half price.

Insurance has to be taken out on Spanish soil to be valid,  if you take out on line or your own , you will still get card blocked for 1200 euros.

Chris

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