Help Needed - Welfare Check Resource

Hello, i'm writing from the UK as my family are trying to contact an elderly family member who lives alone in Jerez. He has been non-responsive to calls recently. Some emails in December indicate a medical issue, but since then we haven't heard anything. Due to travel restrictions we obviously can't visit, so I am looking for a resource to make a Welfare Visit to his home address.

The British Consulate say they can't do anything as it's 'Not an Emergency'. My concern is that he's potentially unable to care for himself or feed himself and may be in trouble, all be it not immediate.

Can anyone help please?

Many thanks